Round-the-clock, on-site, operational support service for your data centre equipment
Equinix Smart Hands™ is an around-the-clock, on-site, operational support service for remote management, installation and troubleshooting of your data centre equipment.
On-site technical assistance and test carrier circuits help solve operational hurdles.
Extend the reach of your IT with Equinix on-site experts.
Equinix IBX data centres have technical personnel on-site 24/7 for technical support.
Save time, money and hassle with our prepaid discount programme including monthly or annual payment schedules. Receive discounts up to 30%, create your own plan by choosing your hours and rollover any unused monthly plan hours.