Get in Touch

 

Equinix protects and connects the world's most demanding businesses with reliable, accessible, and experienced customer support for mission-critical operations. Our IBX® data centre staff of engineers, technicians and Customer Care specialists offer onsite technical and logistical support 24 hours a day, 7 days a week, 365 days a year.

 

Equinix Technical Support by country

Americas Support by Phone Support via Email
Brazil

Local Toll Free Support: 0800.892.5065
Direct Support: +55 11 3958 0325
(Please note charges will apply)

 support@equinix.com
US & Canada

Support:  +1.866.378.4649

 support@equinix.com
Colombia

Support:+01.800.518.4298

 support@equinix.com
Mexico

Local Toll Free Support:  800.461.0061
Direct Support:  +52 55 5350 1115
(Please note charges will apply)

 support@equinix.com
EMEA Support by Phone Support via Email
Bulgaria

Support: +359 2 8430700

 servicedesk.bg@eu.equinix.com
Finland

Support: +358 94 2453 741

 servicedesk.fi@eu.equinix.com
France

Support:  +33.1.8488.3496

 servicedesk.fr@eu.equinix.com
Germany

Support:  +49 30 31198400

 servicedesk.de@eu.equinix.com
Ireland

Support:  +353 (0)1 903 8613

 servicedesk.ie@eu.equinix.com
Italy

Support: +39 02 94753529

 servicedesk.it@eu.equinix.com
Netherlands

Support:  +31.20.808.0015

 servicedesk.nl@eu.equinix.com
Netherlands (Enschede)

Managed Services:  +31.053.8080.116

 supportdesk.nl@eu.equinix.com
Oman

Support: +968 8000 9800
Global Service Desk: +968 2677 9801

 support@equinix.com
Poland

Support: +48 22 307 88 93

servicedesk.pl@eu.equinix.com
PLIX Portal: Statistics (Internet Exchange only)
Portugal

Support:  +00.351.3088.10818

 servicedesk.pt@eu.equinix.com
Spain

Support:  +34.911.238.857

 servicedesk.es@eu.equinix.com
Sweden

Support: +46.8.446.866.08

 servicedesk.se@eu.equinix.com
Switzerland (Geneva)

Support:  +41.22.518.0720

 servicedesk.gv@eu.equinix.com
Switzerland (Zurich)

Support:  +41.43.508.1038

 servicedesk.zh@eu.equinix.com
Turkey

Support: +90 8503930426

 serviceDesk.TR@eu.equinix.com
United Arab Emirates (UAE)

In UAE: Support:   +97144493850
Outside UAE: Support:  +97144493850

 servicedesk.ae@eu.equinix.com
United Kingdom

Support:  +44.345.373.2999

 servicedesk.uk@eu.equinix.com
Asia-Pacific Support by Phone Support via Email
Australia

Local Toll Free: Support: 1800 312 838
Direct: Support:  +61 2 7202 6500

 ServiceDesk@equinix.com
China

Local Toll Free: Support: 400.120.9055

 servicedesk@gaohongidc.cn
Hong Kong

Local Toll Free: Support: 800 938 645
Direct: Support:  +852 3018 1786

 ServiceDesk@equinix.com
Japan

Local Toll Free: Support: 0800.123.6449
Direct: Support: +81.50.3204.4692

 ServiceDesk.JP@equinix.com
Singapore

Local Toll Free: Support:  800.852.6825
Direct: Support:  6531582175

 ServiceDesk@equinix.com
South Korea

Local Toll Free: Support: 07988.523.8004
Direct: Support: +82 70.7488.3125

 ServiceDesk.kr@equinix.com
Equinix Product Support by Phone Support Via Email/Chat
Equinix Metal +1-212-933-9785

Email: support@equinixmetal.com
Chat: https://support.equinixmetal.com