Equinix protects and connects the world's most demanding businesses with reliable, accessible, and experienced customer support for mission-critical operations. Our IBX® data centre staff of engineers, technicians and Customer Care specialists offer onsite technical and logistical support 24 hours a day, 7 days a week, 365 days a year.
Americas | Support by Phone | Support via Email |
---|---|---|
Brazil | Local Toll Free Support: 0800.892.5065 |
support@equinix.com |
US & Canada | Support: +1.866.378.4649 |
support@equinix.com |
Colombia | Support:+01.800.518.4298 |
support@equinix.com |
Mexico | Local Toll Free Support: 800.461.0061 |
support@equinix.com |
Asia-Pacific | Support by Phone | Support via Email |
---|---|---|
Australia | Local Toll Free: Support: 1800 312 838 |
ServiceDesk@equinix.com |
China | Local Toll Free: Support: 400.120.9055 |
servicedesk@gaohongidc.cn |
Hong Kong | Local Toll Free: Support: 800 938 645 |
ServiceDesk@equinix.com |
Japan | Local Toll Free: Support: 0800.123.6449 |
ServiceDesk.JP@equinix.com |
Singapore | Local Toll Free: Support: 800.852.6825 |
ServiceDesk@equinix.com |
South Korea | Local Toll Free: Support: 07988.523.8004 |
ServiceDesk.kr@equinix.com |
Equinix Product | Support by Phone | Support Via Email/Chat |
---|---|---|
Equinix Metal | +1-212-933-9785 | Email: support@equinixmetal.com |