Customer Support Equinix Telecity

Equinix protects and connects the world's most demanding businesses with reliable, accessible and experienced customer support for mission-critical operations. Our IBX® data centre staff of engineers, technicians and customer care specialists offer on-site technical and logistical support 24 hours a day, 7 days a week, 365 days a year.


Equinix Telecity Technical Support by Location
Equinix Telecity UK Support by phone Support via email
LD8 London +44.(0).20.7531.8750/+44.(0).20.7510.0400 hex89ops@telecity.com
LD9 London +44 (0) 20 8453 3650 ops.powergate@telecity.com
MA1 Manchester +44 (0) 161 232 3200 man.ops@telecity.com
MA2 Manchester +44 (0) 161 232 3240 reynolds.ops@telecity.com
MA3 Manchester +44 (0) 161 772 2900 joule.ops@telecity.com
MA4 Manchester +44 (0) 161 232 3550 synergy.ops@telecity.com
Equinix Telecity Ireland Support by phone Support via email
DB1 Dublin Citywest +353 1 4611200 Citywest.ops@telecity.com
DB2 Dublin Kilcarbery +353 1 4611200 Kilcarbery.ops@telecity.com
DB3 Dublin Northwest +353 1 4611200 Northwest.ops@telecity.com
DB4 Dublin Northwest +353 1 4611200 ops.dub4@telecity.com
Equinix Telecity Germany Support by phone Support via email
FR7 Frankfurt +49 (0) 69 900 211000 Gutleut.ops@telecity.com
Equinix Telecity France Support by phone Support via email
PA5 Paris +33.(0).1.48.11.41.46 victorhugo.support@eu.equinix.com
PA6 Paris +33.(0).1.53.56.65.50 condorcet.support@eu.equinix.com
PA7 Paris +33.(0).1.49.97.30.30 energypark.support@eu.equinix.com
Equinix Telecity Italy Support by phone Support via email
ML2 Via Savona +39 02 4898050 savona.ops@eu.equinix.com
ML3 Basiglio +39 02 36679550 basiglio.ops@eu.equinix.com
Equinix Telecity Finland Support by phone Support via email
HE1, HE2, HE3, HE4, HE5, HE6 Helsinki +358 75 7570 400 fi.servicedesk@telecity.com
Equinix Telecity Sweden Support by phone Support via email
SK1 Stockholm +46 8 799 3800 Stoops@telecity.com
SK2 Sköndal +46 8 799 3800 Skondal.operations@telecity.com
SK3 Spanga +46 8 799 3800 Lunda.operations@telecity.com
Equinix Telecity Bulgaria Support by phone Support via email
SO1 Sofia +359 2 9707707 bg.info@telecity.com
Equinix Telecity Poland Support by phone Support via email
WA1 & WA2 Warsaw +48.22.427.39.97  
Equinix Telecity Turkey Support by phone Support via email
IS1 Istanbul   turkey@telecity.com
  Equinix Telecity Customer Support Portals
Equinix Telecity Ireland Portal Access
Support (Kilcaberry & North West Business Park):
Login for customer support access
Support (City West Business Campus):
Login for customer support access
Bandwidth:
View your traffic usage statistics
DNS:
View and manage your DNS records
Monitoring:
View health and availability of your service
Equinix Telecity Germany Portal Access
Support:
Submit and check the status of your Site Access, Delivery and First Line Support Requests
Bandwidth:
View your traffic usage statistics
Equinix Telecity France Portal Access
Support:
Submit and check the status of your Site Access, Delivery and First Line Support Requests
Bandwidth:
View your traffic usage statistics
Equinix Telecity Sweden Portal Access
Support:
Submit and check the status of your Site Access, Delivery and First Line Support Requests
Bandwidth:
View your traffic usage statistics
Equinix Telecity Finland Portal Access
Support:
Submit and check the status of your Site Access, Delivery and First Line Support Requests
Equinix Telecity Italy Portal Access
Support:
Submit and check the status of your Site Access, Delivery and First Line Support Requests
DNS:
View and manage your DNS records

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